
Thinking about adding a pool to your backyard? An in-ground pool is a big investment, and choosing the right company to handle the installation makes all the difference. With so many pool builders in the Minneapolis and St. Paul area, it’s important to know what separates a reliable installer from one that may leave you with problems down the road.
Below, we’ll walk through the key qualities to look for when selecting a pool company so you can feel confident in your decision.
Look for a Proven Track Record
The best pool builders don’t develop their reputation overnight; it takes years of successful projects and happy customers. A company with a strong history shows they’ve refined their process and consistently deliver quality results.
Questions worth asking include:
- How many pools did you install last year?
- Can I see references from recent clients?
- How do you ensure projects stay on schedule and within budget?
If the company also offers maintenance and repair services, check their track record in those areas as well. A pool builder with a history of excellent service across the board is often a safe choice.
Make Sure They Have Experience With Your Pool Type
Concrete, fiberglass, steel, or vinyl-liner—each pool type comes with its own installation process. Some companies handle them all, while others specialize.
If you’re unsure which option fits your home and budget, don’t hesitate to call and ask. A professional installer will take the time to explain your choices and help you decide what works best for your lifestyle.
Verify Certifications, Licensing, and Insurance
A trustworthy pool installer will always carry proper certifications and insurance. Look for affiliations with respected industry organizations.
A company that is a ‘certified pool operator’ by the Pool & Hot Tub Alliance displays that they have met regulations and possess the technical knowledge to meet public safety and code standards for their swimming pool installs.
Confirm that the company has the right licenses to perform the work legally and insurance to protect both your property and their team during the project.
Check Reviews and Ratings
Customer reviews are one of the strongest indicators of what you can expect. Look for feedback on relevant review platforms.

If reviews are scarce or nonexistent, that’s usually a red flag. Ideally, you want to see recent, positive reviews from homeowners with projects similar to yours.
Ready to Build Your Pool in the Twin Cities?
At Royal Pool & Spa, we’ve been helping homeowners throughout the Minneapolis–St. Paul Metro create their dream backyards for nearly 40 years. Our experienced technicians are here to guide you through every step, from choosing the right pool to completing the installation with care and precision.
📞 Call us today at 651-779-7606 or send us a message to get started on your in-ground pool project.
